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AI could kill off most call centres, says Tata Consultancy Services head: Chatbots will soon take over much of the work of human agents, forecasts chief of ...
ft.com/content/149681f0-ea71-42b0-b85b-86073354fb73
AI could kill off most call centres, says Tata Consultancy Services head
Quick Glance: AI Revolutionizing Call Centers: TCS Insights
  • The head of Tata Consultancy Services predicts chatbots will reduce the need for human call center agents significantly, revolutionizing the industry.

  • TCS's generative AI projects have doubled in value to $900 million by March, highlighting the increasing demand for tech talent and the need for workforce training.

  • Reports suggest that overall IT services growth is affected by global uncertainties like inflation, war, and elections, leading to a decline in spending and slower revenue growth for companies like TCS and Infosys.

  • Infosys anticipates a modest 1-3% sales growth in the upcoming financial year due to customers delaying discretionary spending on new tech projects amidst the current economic climate.
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Microsoft increases pressure on Windows 10: Users of local accounts should switch to MS accounts
pcgameshardware.de/Windows-Software-277633/News/Microsoft-erhoeht-Druck-Windows-10-lokaler-Konten-MS-Accounts-wechseln-1445789/
Microsoft increases pressure on Windows 10: Users of local accounts should ...
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ChromeOS can now be used to open and edit Microsoft 365 files directly on Chromebooks
neowin.net/news/chromeos-can-now-be-used-to-open-and-edit-microsoft-365-files-directly-on-chromebooks/
ChromeOS can now be used to open and edit Microsoft 365 files directly on ...
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The telltale signs of AI-generated images, video and audio, according to experts: Experts say it’s still possible to detect AI-generated imagery ...
wivb.com/news/telltale-signs-ai-generated-images-video-and-audio-according-to-experts/
The telltale signs of AI-generated images, video and audio ...
Quick Glance: Uncovering the World of AI-Generated Media
  • The proliferation of AI-generated images and text is a growing concern on the internet, impacting users more than they realize.

  • Experts caution about the impact of synthetic media on decision-making processes and society.

  • Despite the potential for beneficial applications of generative AI, the lack of oversight necessitates consumers to verify content authenticity.

  • There are techniques to detect fake images and videos, such as identifying details like flawed hand positions, inconsistent eye reflections, and incoherent backgrounds.
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Google parent Alphabet announces first-ever dividend, shares soar: Alphabet announced its first-ever dividend on Thursday and a $70 billion stock buybuck ...
reuters.com/technology/google-parent-alphabet-announces-first-ever-divided-20-cents-per-share-2024-04-25/
Google parent Alphabet announces first-ever dividend, shares soar
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Microsoft wants to hide the 'Sign out' button in Windows 11 behind a Microsoft 365 ad
neowin.net/news/microsoft-wants-to-hide-the-sign-out-button-in-windows-11-behind-a-microsoft-365-ad/
Microsoft wants to hide the 'Sign out' button in Windows 11 ...
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Apple renews talks with OpenAI for iPhone generative AI features, Bloomberg News reports
reuters.com/technology/apple-renews-talks-with-openai-iphone-generative-ai-features-bloomberg-news-2024-04-26/
Apple renews talks with OpenAI for iPhone generative AI features ...
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Meta shares plunge as prolonged AI spending plans unnerve investors: Meta Platforms' shares plunged 14% in premarket trading on Thursday as the social media ...
reuters.com/technology/meta-shares-plunge-16-frankfurt-after-ai-spending-revenue-forecast-2024-04-25/
Meta shares plunge as prolonged AI spending plans unnerve investors
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After months of preview, Copilot plugins on the web roll out by the end of the year
mspoweruser.com/after-months-of-preview-copilot-plugins-on-the-web-roll-out-by-the-end-of-the-year/
After months of preview, Copilot plugins on the web roll out by the end of ...
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Meta is putting AI front and center in its apps, and some users are annoyed: Meta’s artificial intelligence-powered assistant is suddenly everywhere in its ...
nbcnews.com/tech/tech-news/meta-putting-ai-front-center-apps-users-are-annoyed-rcna148857
Meta is putting AI front and center in its apps, and some users are ...
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Dropbox adds Microsoft 365 real time co-authoring support in beta: The popular cloud storage service Dropbox has announced it is launching a beta that adds ...
neowin.net/news/dropbox-adds-microsoft-365-real-time-co-authoring-support-in-beta/
Dropbox adds Microsoft 365 real time co-authoring support in beta
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3 key ways business leaders can adopt GenAI successfully : Successful implementation of GenAI hinges on three main factors: financial value to the organization ...
weforum.org/agenda/2024/04/ceos-cfos-take-note-3-key-ways-to-adopt-genai-successfully/
3 key ways business leaders can adopt GenAI successfully
Profile picture of Neowin
Microsoft's Clipchamp video editing tool adds a fast way to remove long silences
neowin.net/news/microsofts-clipchamp-video-editing-tool-adds-a-fast-way-to-remove-long-silences/
Microsoft's Clipchamp video editing tool adds a fast way to remove ...
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Meta’s ChatGPT killer is taking over your favorite apps: Step aside, ChatGPT. Meta's AI assistant is here, and it's coming to apps like Instagram ...
digitaltrends.com/mobile/meta-chatgpt-killer-taking-over-whatsapp-instagram-apps-news/
Meta’s ChatGPT killer is taking over your favorite apps
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Tech earnings: What Wall Street is eyeing for mega-cap firms: "I think the next few weeks, this is a 'get out the popcorn moment' for tech ...
markets.businessinsider.com/news/stocks/tech-earnings-preview-tesla-microsoft-amazon-meta-alphabet-ai-stocks-2024-4
Tech earnings: What Wall Street is eyeing for mega-cap firms